Privacy Policy
At VGL GOLD, your privacy and the security of your assets are our top priorities.
Information We Collect
To provide our gold valuation and merchant services, we collect personal information including but not limited to your name, contact number, email address, and Government-issued KYC documents (Aadhaar, PAN Card, Passport). We also record data from XRF purity testing associated with your transactions.
How We Use Your Data
- To verify identity and comply with Anti-Money Laundering (AML) regulations.
- To facilitate gold loan releases by coordinating with banks and financiers.
- To provide accurate digital valuation reports via WhatsApp and Email.
- To process instant payments securely to your verified bank account.
Data Security
All physical and digital documents are handled with the highest level of confidentiality. We utilize encrypted storage systems for digital records and restricted access for physical documentation. We do not sell or share your personal data with third-party marketing agencies.
Contact Privacy Officer
If you have questions about your data or wish to request data deletion, please contact us at vglgold95@gmail.com.